Our Process
Everything You Need to Know About The Veritas Process
1. Find a Good Roofing Contractor.
Our commitment to excellence is evident in our Google rating of 4.9 stars from happy customers! Veritas Roofing is proud to be an Owens Corning Platinum Preferred Contractor, which requires a thorough vetting process to ensure we continually meet the highest standards for quality, professionalism, service, and business practices within the roofing industry. This honor allows us to give you access to the best products and exclusive warranties for our customers.
2. Initial Visit.
One of our home restoration specialists will inspect your roof and create a photo report to confirm and document the damage. We will then review the report with you and advise you with the best options specific to your situation, your specific insurance carrier, and the type of damage found.
3. File A Claim.
We will walk you through the claim filing process if your roof qualifies. You'll receive a service agreement so you know what to expect from us throughout the process and all the details on the new roof we promise to build you. We make any temporary repairs to your home if needed to protect your home from further damage.
4. Insurance Adjuster Meeting.
It is essential that our home restoration specialists meets your insurance adjuster to provide some accountability from another trained professional when inspecting the damage. We know what damage qualifies, how to speak to adjusters, and ensure everything is done legally. Additionally we can advise you on next steps if you are faced with a denied or repair-only estimate from your insurance carrier.
5. Insurance Repair Estimate Review.
Our experienced staff will analyze the scope of work, provided by your insurance carrier. We use the same software as the insurance companies to guarantee they have assessed the damage correctly and provided the right amount to fund the proper restoration of your property. We send an accurate estimate and pursue the corrections if adjustments necessary.
6. Production.
Your home restoration specialists will then review the scope of work with you and produce an insurance packet to match the work we are performing from your final approved insurance scope of work lining out all the details of your project and with a clear payment schedule. Your first payment will be made once the crew and materials will arrive at your property on the scheduled day of the project. We will protect your property and perform a thorough clean up. Our on-site production manager will escort you on a final walkthrough inspection of the property after completing the your new beautiful roof.
7. Price Lock Guarantee.
Your deductible will be your out-of-pocket expense on an insurance project. We will NEVER surprise you with additional money owed without prior consent. Veritas Roofing will collect your first insurance check and the deductible upon completion of your project on roofing day. Veritas Roofing will invoice your insurer for any additional supplemental funds if necessary. Your final payment is not due until the remaining insurance funds arrive.
